Will I receive a refund if my flight is cancelled?

If your flight has been cancelled, you should contact the airline for information on getting a refund. We can also apply for a refund on your behalf. Once approved, we will return the funds to your original form of payment. 

We must comply with the airline's regulations. We need to have confirmation from each airline regarding what terms apply in cases where several airlines are involved in your tri. There might be times when no refund can be provided according to the airline's policy. In these cases, usually, the airline offers other alternatives such as a voucher or open tickets.